Content Salesforce Associate
Content Salesforce Associate Overview
Salesforce is one of the world’s top CRM (customer relationship management) solutions. It is also a platform for creating business applications. It ranks amongst the top 10 most in-demand IT skills on job sites, with remunerations ranging from $66k to $115k per annum.
Prerequisites
A computer, a working internet connection, rapt attention and willingness to learn would suffice. §
This course is suited for beginners, hence no prior knowledge is required.
What does the course cover? / Topics
Module 1: Getting Started with Salesforce
Overview of the Module:
- Introduction to Salesforce
- Introduction to Trailhead
- Salesforce Customer 360
- Salesforce Clouds
- Salesforce configuration vs Salesforce development ( Click vs Code)
- Salesforce Careers and Project Roles
- Scrum and Agile development
- Salesforce Help and Salesforce Trust
Module 2: Salesforce Navigation
Overview of the module:
- Introduction to App Launcher
- Introduction to App Exchange
- Salesforce Sandboxes
- Salesforce Setup
- Personal & Company Settings
- Users Management
- Search Management
- Getting Started with Lightning Page
- Getting Started with Salesforce Knowledge
Module 3: Data Model
Overview of the module:
- Introduction to Salesforce Data Model
- What are Salesforce Objects? ( Standards vs Custom objects)
- Salesforce Standards objects: Accounts, Contacts, Opportunities, Cases, Leads
- Salesforce Relationships
- Page Layouts and Record Types
- Overview of Salesforce Sharing and Security
What will the attendees aim to learn/gain from attending this course?
This path avails students the beginning essentials to start off their Salesforce Administration journey.
It also prepares students for the Salesforce Associate Certification.
What’s included on this course?
- Understand the separate roles and responsibilities within a Scrum team.
- Acquire knowledge of how to communicate effectively with a Scrum team.
- Become familiar with the responsibilities of managing the sprint backlog
Course duration and time (optional)
- 4 weeks
- Saturdays 9 am – 4pm Courses
- Sunday 10 am – 1pm Questions, Answers & Exam questions